JNcQUOI Avenida/Asia

Guest Relation´s

We are currently looking for a Guest Relation´s to join our team.

This role will be responsible for:

• Welcoming our customers;
• Manage appointments in our reservations system and organize cloakroom;
• Manage Jncquoi At Home requests and sales whenever necessary;
• Continuously build and improve our CRM database with all our customers information and individual preferences respecting RGDP compliance;
• Provide all information about Jncquoi concept, service and locations;
• Ensure compliance with all health and quality standards;

About you

We are looking for a highly motivated candidate with:

• Previous experience in similar roles;
• Reservation and CRM Systems knowledge (Cover Manager & Salesforce);
• Excellent communication skills and empathy;
• High level of personal organization and attention to detail;
• Fluent in English (other languages will be a plus).
• Availability to work weekends and night schedule.

• Lisbon
• March 8, 2021

Fashion Clinic

Senior Sales Advisor – Lisbon

We are currently looking for a Senior Sales Advisor to join our team. 

This role will be responsible for:

• Welcoming customers to our store and provide an exceptional Client experience in Store;
• Be a Jncquoi ambassador representing it’s values and concept;
• Show, promote and sell our brands and products and promote cross selling between Amorim Luxury Brands;
• Provide the best client experience ensuring 100% satisfaction in each visit;
• Manage all purchases, returns and exchange;
• Continuously build and improve our CRM database with all our customers information and individual preferences respecting RGDP compliance;
• Manage Store Inventories and stock control;
• Manage Store visual merchandising;

About you

We are looking for a highly motivated candidate with:

• Previous experience in similar roles;
• Deep focus on customer service and service standards;
• Sales technology support systems knowledge (Primavera & Sales Force);
• Passionate about Fashion and luxury retail;
• Excellent communication skills and empathy;
• High level of personal organization and attention to detail;
• Fluent in English (other languages will be a plus);
• Availability to work weekends and night schedule.

• Lisbon
• March 12, 2021

JNcQUOI Avenida/Asia

Waiter´s JNcQUOI Avenida & JNcQUOI Asia

We are currently looking for a Waiter´s for JNcQUOI Avenida & JNcQUOI Asia.

This role will be responsible for:

• Receive the clients at their table;
• Provide the menu to the clients, along with the wine list, and enlighten them on the menu;
• Take note of requests and transmit it to the kitchen;
• Serve food and beverage to clients;
• Prepare service room material (service trolleys, trays, among others);
• Perform room and utensils cleaning after service;
• Participate in the elaboration of mise-en-place inventory;
• Maintain the good condition of the materials used on service;

About you

• Previous experience in similar roles;
• Deep focus on customer service and service standards;
• Excellent communication skills and empathy;
• Fluent in English (other languages will be a plus).

• Lisbon
• April 7, 2021

Amorim Luxury

Customer Experience Coordinator

We are currently looking for a Customer Experience Coordinator to join our team and build with us the most outstanding customer journey!

This position will be responsible for:

• Organize, plan and monitor Customer service performance in order to guarantee optimal client communication;
• Ensure total compliance with our company´s guidelines regarding Service Standards;
• Develop and implement new strategies to improve Customer relationship and satisfaction;
• Monitor call´s and other communications between company and client;
• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience in all areas of our company;
• Report on Customer Service team performance (retirar monthly);
• Manage customer complaints;
• Train and develop team members to build a strong performing Team;
• Other duties associated with the role.

You will need to have:

Excellent communication skills;

Knowledge about Customer Service procedures and principles;

Previous experience in similar role in a fast pace company;

Data management and analytical skills;

Strong Leadership and excellent management skills;

Be IT wise with experience in Hotel/Restaurants reservations Systems

Fluency in English

Experience in Salesforce will be a plus

• Lisbon
• June 14, 2021

Junior Financial Controller

We are currently looking for a Junior Financial Controller to join our financial team.

If you are passionate about Hospitality & Fashion Business and willing to join a fast growing company, apply for this position.

The ideal candidate must have up to 3 years experience in similar roles, experience in financial reporting and information management, with travelling availability and perfect English. Previous experience in this specific sector will be a plus.

Apply now! Send us your CV to [email protected] with the reference JUNIORCONTROLLER in the subject of the email.

• Lisbon
• July 17, 2020

JNcQUOI Avenida/Asia

Cooks JNcQUOI

We are looking for Cooks with different levels of experience to join our JNcQUOI cooking teams.

Candidates should have a cooking degree, knowledge of HACCP, should be able to execute recipes from at least 2 types of gastronomy, excellent time management skills, flexibility to work in different schedule and  foreign language knowledge (English is mandatory).

Learn and grow with the best team lead by our Executive Chef António Bóia!

• Lisbon
• January 13, 2020