Careers at Amorim Luxury Group
Become the reference in the international luxury market, with an innovative lifestyle concept where Food meets Fashion meets Hospitality.
Opportunities
JNcQUOI Avenida/Asia
Assistant F&B Manager JNcQUOI
We are currently looking for an Assistant F&B Manager to join JNcQUOI team!
The position will be responsible for:
- Ensuring consistent operational excellence;
- Plan, oversee and coordinate special events;
- Coordination of all F&B procedures, inclunding staff management;
- Manage F&B operations in order to comply and reach anual budget and objectives;
- Assist the Chief Operations overall.
You will need to have
- Degree in hotel management (international degree will be a plus);
- Previous Experience in this role – 3 to 5 years (international experience preferred);
- Outstanding Leadership Skills;
- Focus on customer service and satisfaction;
- Excellent Communication Skills;
- Foreign language knowledge (English is mandatory).
Fashion Clinic
Sales Advisor Fashion Clinic Carvalhal Full/Temporary
We are building our Sales Advisor’s team for our new Concept Store – Fashion Clinic Carvalhal near praia do Pêgo.
Our Team of ambassadors will be responsible for providing an excellent Customer experience journey in store and managing all store operations
This position will be responsible for
- Welcoming customers to our store and provide an exceptional Client experience in Store;
- Be a Jncquoi ambassador representing it’s values and concept;
- Show, promote and sell our brands and products and promote cross selling between Amorim Luxury Brands;
- Provide the best client experience ensuring 100% satisfaction in each visit;
- Manage all purchases, returns and exchange;
- Continuously build and improve our CRM database with all our customers information and individual preferences respecting RGDP compliance;
- Manage Store Inventories and stock control;
- Manage Store visual merchandising;
We are looking for highly motivated candidate´s, passionate about fashion and luxury retail who wish to belong to the Jncquoi Comporta Employees Community, with previous experience in similar roles; deep focus on customer service and service standards; excellent communication skills and empathy; availability to work weekends and night schedule; availability to work in Comporta area; fluency in English (other languages will be a plus).
JNcQUOI Avenida
Sommelier
We are currently looking for a Sommelier for JNcQUOI Avenida.
This role will be responsible for:
- Inform customers about the existing offer, describing it in terms of wine types and prices;
- Advise customers on the choice of wine, considering the request made in terms of food;
- Train the room staff in terms of wine service (temperatures, wine glass type, among others);
- Correctly condition the bottles of open wine, so that they maintain the quality of the wine;
- Ensure the correct conditioning of the products at the wine cellar;
- Keep stocks of wine always fully loaded;
- May cooperate on creating the wine list, along with the administration
- Update the wine list, continuously conducting research on new wines, their history and contacting suppliers;
- Other responsibilities associated with the role.
We are looking for people with excellent communication skills and empathy; focused on customer service; with commercial skills and focused on sales; with a vast knowledge in national and international wine; with academic degree (WSET 2/3, sommelier degree or similar) and experience as a sommelier (international experience is a plus); foreign language knowledge (English is mandatory).
JNcQUOI Avenida/Asia
Guest Relation´s
We are currently looking for a Guest Relation´s to join our team.
This role will be responsible for
- Welcoming our customers;
- Manage appointments in our reservations system and organize cloakroom;
- Manage Jncquoi At Home requests and sales whenever necessary;
- Continuously build and improve our CRM database with all our customers information and individual preferences respecting RGDP compliance;
- Provide all information about Jncquoi concept, service and locations;
- Ensure compliance with all health and quality standards;
About you
We are looking for a highly motivated candidate with:
- Previous experience in similar roles;
- Reservation and CRM Systems knowledge (Cover Manager & Salesforce);
- Excellent communication skills and empathy;
- High level of personal organization and attention to detail;
- Fluent in English (other languages will be a plus).
- Availability to work weekends and night schedule.
Fashion Clinic
Senior Sales Advisor – Lisbon
We are currently looking for a Senior Sales Advisor to join our team.
This role will be responsible for:
- Welcoming customers to our store and provide an exceptional Client experience in Store;
- Be a Jncquoi ambassador representing it’s values and concept;
- Show, promote and sell our brands and products and promote cross selling between Amorim Luxury Brands;
- Provide the best client experience ensuring 100% satisfaction in each visit;
- Manage all purchases, returns and exchange;
- Continuously build and improve our CRM database with all our customers information and individual preferences respecting RGDP compliance;
- Manage Store Inventories and stock control;
- Manage Store visual merchandising;
About you
We are looking for a highly motivated candidate with:
- Previous experience in similar roles;
- Deep focus on customer service and service standards;
- Sales technology support systems knowledge (Primavera & Sales Force);
- Passionate about Fashion and luxury retail;
- Excellent communication skills and empathy;
- High level of personal organization and attention to detail;
- Fluent in English (other languages will be a plus);
- Availability to work weekends and night schedule.
JNcQUOI Avenida/Asia
Waiter´s JNcQUOI Avenida & JNcQUOI Asia
We are currently looking for a Waiter´s for JNcQUOI Avenida & JNcQUOI Asia.
This role will be responsible for:
- Receive the clients at their table;
- Provide the menu to the clients, along with the wine list, and enlighten them on the menu;
- Take note of requests and transmit it to the kitchen;
- Serve food and beverage to clients;
- Prepare service room material (service trolleys, trays, among others);
- Perform room and utensils cleaning after service;
- Participate in the elaboration of mise-en-place inventory;
- Maintain the good condition of the materials used on service;
About you
- Previous experience in similar roles;
- Deep focus on customer service and service standards;
- Excellent communication skills and empathy;
- Fluent in English (other languages will be a plus).
Amorim Luxury
Customer Experience Coordinator
We are currently looking for a Customer Experience Coordinator to join our team and build with us the most outstanding customer journey!
This position will be responsible for:
- Organize, plan and monitor Customer service performance in order to guarantee optimal client communication;
- Ensure total compliance with our company´s guidelines regarding Service Standards;
- Develop and implement new strategies to improve Customer relationship and satisfaction;
- Monitor call´s and other communications between company and client;
- Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience in all areas of our company;
- Report on Customer Service team performance;
- Manage customer complaints;
- Train and develop team members to build a strong performing Team;
- Other duties associated with the role.
You will need to have:
Excellent communication skills;
Knowledge about Customer Service procedures and principles;
Previous experience in similar role in a fast pace company;
Data management and analytical skills;
Strong Leadership and excellent management skills;
Be IT wise with experience in Hotel/Restaurants reservations Systems
Fluency in English
Experience in Salesforce will be a plus
JNcQUOI Avenida/Asia
Cooks JNcQUOI
We are looking for Cooks with different levels of experience to join our JNcQUOI cooking teams.
Candidates should have a cooking degree, knowledge of HACCP, should be able to execute recipes from at least 2 types of gastronomy, excellent time management skills, flexibility to work in different schedule and foreign language knowledge (English is mandatory).
Learn and grow with the best team lead by our Executive Chef António Bóia!
Enquire about this opportunity
